Frequently Asked Questions

Tax Exemption

Eastern Bullet collects sales tax according to Federal, State, and Local government guidelines. Tax is calculated based on the shipping address and the appropriate rules for the address where your order is billed or shipped.

Eastern Bullet collects sales tax on the following states:

  • Iowa
  • Washington
  • North Carolina
  • Kentucky
  • Minnesota
  • Wisconsin
  • Illinois
  • Michigan
  • Indiana
  • North Dakota
  • Alabama
  • South Dakota
  • New Jersey
  • Connecticut
  • South Carolina
  • Nebraska
  • West Virginia
  • Georgia
  • Nevada
  • Colorado
  • Utah
  • Wyoming
  • Idaho
  • California
  • Ohio
  • Pennsylvania
  • New Mexico
  • Virginia
  • Texas

If you are shipping to any of these states, we try to estimate the amount of tax you’ll pay as you’re placing the order. Many factors can change between the time you place your order and when your order ships. This can result in your estimated tax being different from the sales tax collected at checkout.

For tax-exempt customers located in or shipping to any of the states mentioned above, Eastern Bullet must have a copy of your Sales/Use Tax Exemption Certificate Form on file before you place your order as we are required by law to collect sales tax at the rate effective at the time the order is processed. We are unable to refund sales tax collected on sales prior to receiving the signed exemption certificate.

To submit your Tax Exemption Certificate, please contact us at sales@easternbullet.com.

Returns

What products are NOT eligible to be returned?
Due to regulations and safety consideration, ammunition, gun powder, primers, most liquids, and other ORM-D and Hazardous items are not returnable. Firearm and FFL purchases carry a Manufacturer’s warranty and any product issues should be submitted to the manufacturer first. Any products that are subject to pending or implemented restrictions due to Federal, State, or Local regulation/legislation are not eligible for return.

How long do I have to return an item?
Any items returned after 45 days of delivery will be issued store credit.

Ammo Restrictions

WARNING
You must be 18 or older to purchase shotgun or rifle ammunition and 21 or older to purchase handgun ammunition. All ammunition must be shipped Domestic Ground. Shipping not available for International residents. Residents of CA, DC, IL, MA, NY, CT, and NJ may have additional restrictions. Always make sure you use the correct ammunition for your firearms. Check your state and local laws for any other applicable firearms and ammunition regulations. Due to Department of Transportation regulations, we cannot accept returns on ammo. Please check local laws before ordering.

We cannot ship ammunition to the following:

  • Hawaii
  • Alaska
  • P.O. Boxes
  • APO/FPO Addresses
  • International Addresses
  • U.S. Territories
  • U.S. addresses having zip codes beginning with (100, 101, 102)

 

Illinois residents must provide a copy of your valid FOID Card or Valid Concealed Carry License AND their IL driver’s license or IL state Identification card to purchase ammunition. The ammunition may be shipped only to an address on either of those 2 documents.

Illinois FOID submission

Fax: 571-290-3529
Email: Sales@easternbullet.com

ATTENTION – California Customers
Eastern Bullet is still shipping ammunition orders to California but the process has changed to comply with California Proposition 63. We must now ship ammunition purchased online to an FFL or California-approved ammunition dealer. After placing your order, a Eastern Bullet representative will contact you to ensure your ammunition arrives quickly and in compliance with the law.

Frequently Asked Questions

Q. I am not an FFL dealer and sell only accessories. Can I still purchase product from Eastern Bullet?
A. Eastern Bullet sells only to licensed FFL dealers, Police and Government Agencies. Eastern Bullet does not sell to the general public.

Q. What is Eastern Bullet’s business hours.
A. Our Account Executives are available Monday through Saturday: 9am – 5pm Eastern.

Q. My order is being shipped COD (Collect on Delivery). How can I find the total amount due to have our payment ready before the order arrives?
A. Contact your sales representative.

Q. How do I pay for orders?
A. Default terms for new customers are COD Certified Funds. For all other terms including ACH and COD Customer Check we need a completed credit application.

Credit customers can also arrange to pay by ACH. We do need remittance detail emailed or phoned in either to your sales representative, our AR clerk, or the credit manager A blanket ACH form is in the forms area of our web site and only needs to be completed once. Customers wishing to initiate their own ACH to us would need to contact our credit manager for our bank information. We need proper remittance advice communicated to us directly by you (remittance advice connected to your ACH to us generally is lost between banks). We also take VISA, Mastercard, and Discover credit cards subject to a 4% upcharge. If you want to use your credit card for your order you would need to contact your sales representative and give him the credit card information over the phone for each order.

Q. Is a FFL (Federal Firearms License) required to do business with Eastern Bullet?
A. Firearms cannot by law and will not be sold to anyone not having a Federal Firearms License. If you do not have a Federal Firearms License you may do business with us for all other products excluding firearms.

Q. What do I need to send in to do business with Eastern Bullet?
A. We will need a SIGNED copy of your FFL (if applicable), a business license or state tax ID, and if you are in TN, GA, AL, NC, KY, or SC, we will need a blanket certificate as well. Pictures of your place of business are also needed, including: interior, exterior and signage of your business. See “Become a Dealer” for an application.

Q. How do you ship orders?
A. We ship using UPS, FedEx, USPS and LTL/Freight.